Smart, Scalable & Hassle Free

Cloud Based Call Center Solutions PABX | PBX

Accelerate your business growth with Cloud based call center & CRM. This zero hardware call center will revolutionize your multi branch communication by providing PABX instances with different hotlines to each branch.

Contact Us Get a Free Quote
Trusted By large and small businesses worldwide
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Brand Logo
Why Choose Us?

Our Cloud PBX & IVR Solutions

Simplify business communication with our flexible, cloud powered phone system. Manage calls, route customers, and stay connected with no costly hardware.

Cloud Based Call Recording

Record calls automatically for quality assurance and compliance purposes.

Scalable & Cost Effective

Pay as you grow with a solution that scales with your business needs.

Real Time Reporting

Gain insights with real-time analytics and detailed call reports.

Multi Branch Management

Manage communications across multiple locations from a single dashboard.

No Hardware 100% Cloud

Zero hardware investment required. Fully managed cloud solution.

Interactive Voice Response

Professional IVR menus to route calls to the right department or agent.

Complete Call Management

Inbound & Outbound Solutions

Stay connected with your customers, whether incoming or outgoing. Our cloud-based Call Center Solutions simplify call management.

Outbound Call Center

  • Agents connect to the queue via PIN using a mobile or VoIP client.
  • Launch campaigns by uploading phone numbers in CSV format.
  • Calls are routed to available agents when customers answer.
  • Configurable call connection logic, Caller info shown via pop up, SMS, or on the web wallboard.
  • Real time performance tracking with utilization and agent reports.

Inbound Call Center

  • Cloud Based And Accessible From Any Internet Connection, no Servers Or Switches Required.
  • Fully Managed Solution No Complex Setup Or Hardware.
  • Agents Can Use A PC, Mobile, Or Voip Client To Make/Receive Calls.
  • Works With Any Service Provider’s Internet Connection.
  • Ideal For Remote or Distributed Teams.
Seamless Connectivity

Support for PC & Mobile Apps

Stay connected with your team and customers from anywhere. Our call center solutions are fully compatible with a wide range of devices and applications.

Desktop & Web Clients

Access your call center dashboard and softphone directly from your PC or Mac. Compatible with popular softphones like Linphone, Zoiper, and Microsip.

Mobile Applications

Take your office with you. Use mobile apps on iOS and Android to make and receive calls on the go, ensuring you never miss an important conversation.

IP Phones & Hardware

Already have IP phones? Our system supports major hardware brands including Yealink, Grandstream, Cisco, and Polycom.

Cloud PBX Devices
Advanced Capabilities

Cloud PBX & IVR Key Features

Everything your business needs for seamless communication, efficient call management, and improved customer experience.

Cloud Based Business Phone System

Multi Level IVR Menus

Call Recording & Call Logs

Queue Management & Call Distribution

Voicemail

Call Forwarding & Transfers

Integration with CRM & Helpdesk Tools

Common Questions

Frequently Asked Questions

Find answers to common questions about our Cloud PBX and Call Center solutions.

Each package includes call forwarding, voicemail, and basic IVR (auto-attendant). The proposal includes both GSM and Softphone access options to suit your team's needs.
Personal mobile numbers cannot be used directly as hotline numbers. You may select your preferred hotline number from our available list. However, you can forward calls from your existing local number to your new PBX hotline.
Our PBX system allows agents to make and receive calls using their normal GSM mobile phone signals, just like a regular phone. If you prefer a mobile or desktop app, we can configure the Linphone app (VoIP) to enable calls over the internet. Note that a stable internet connection is required for the app.

Softphone (VoIP/App): Incoming calls and agent answers are free. Outgoing calls are billed per minute.

GSM/Mobile Connection: Incoming calls are free for customers. When an agent answers via GSM, the PBX generates an outgoing call to connect the agent, which is billed. Outgoing calls from GSM are also billed per minute.

Monthly billing applies with a minimum 1-month notice required for cancellation. No refunds are provided for services already delivered. For packages with free minutes, excess usage is charged at LKR 2.50 + tax per minute.
Yes, a refundable security deposit of LKR 10,000 is required for SIP trunk activation. This deposit is refunded upon cancellation, provided there are no outstanding payments.
Yes, you can increase the number of users, call recording duration, or concurrent call lines anytime. Additional concurrent lines are available at LKR 2,000 per session. Professional IVR voice recordings can also be added separately.

Let’s Simplify Your Business Communication

No expensive hardware. No complex installations. Just a smart, reliable, cloud powered phone system with advanced IVR to handle your customer calls efficiently.

Contact Us Get Custom Quote
Have Questions? Interested In Our
Services? Reach Out Today!

Get in Touch with Us

We'd love to hear from you! Whether you have inquiries about our services or want to discuss a project,
drop us a message using the form below. Our team will get back to you soon